Student Charter

Students can expect:

  • DCU IA staff to be courteous and professional at all times.
  • Academic and personal support to help them achieve their language learning goals within an appropriate timeframe.
  • An appropriate orientation programme to help them settle into life in Ireland and take advantage of the academic, cultural and social opportunities available to them.
  • An international, diverse and academically engaging learning environment.
  • Information about appropriate resources to help them develop independence and autonomy in their learning.
  • Regular, constructive and timely feedback.
  • Opportunities to enhance their academic development and social interaction.
  • Opportunities to participate in a range of social and cultural activities.
  • Opportunities to provide feedback on DCU IA services.
  • Staff to carry out their duties with appropriate regard for students’ needs and academic integrity.
  • Policies and behaviour that support anti-discrimination legislation, equality and international human rights.
  • DCU IA staff to demonstrate and encourage positive intercultural attitudes.

Students are expected:

  • To be courteous and respectful at all times.
  • To take responsibility for their learning and work towards becoming independent learners.
  • To contribute to creating and maintaining a positive and inclusive environment.
  • To follow the professional advice of academic staff.
  • To attend all classes, be punctual and contribute constructively to lessons.
  • To use English when communicating with staff and fellow students.
  • To complete assignments on time and with appropriate care and effort.
  • To take responsibility for seeking support from the appropriate sources when required.
  • To regularly check email and DCU IA communication channels to ensure they are aware of relevant information.
  • To explore the extracurricular opportunities available to them.
  • To make themselves aware of and comply with the rules, regulations and policies of DCU IA and Dublin City University, including relevant equality and anti-discrimination requirements.
  • To respect and embrace the diversity of the staff and student community.
  • To use school facilities and materials responsibly and with consideration for other users.